RitterAssociates Building Great Customer Experiences

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Home Page - RitterAssociates is one of the fastest growing providers of customer experience and customer satisfaction measurement data in the United States, completing in excess of 300,000 mystery shops each year.

Why Choose RitterAssociates - RitterAssociates has the technology, the experience and the team of trained professionals across the United States to provide you with the best market research services in
the industry.

Ritter Infrastructure - The ShopMetrics 2009 Enterprise platform and state-of-the-art datacenter is entirely based on latest leading edge technology by Microsoft and is built upon enterprise-class standards

Become a Shopper - At RitterAssociates, we are always looking for new mystery shoppers who are detail oriented, intelligent and able to follow detailed instructions.  You can become a mystery shopper today by simply filling out our online form with all of your contact information and answering a series of questions.

Client Shopper Login

About Us - For more than 30 years, RitterAssociates has been a leader in the market research industry. We have worked hard to train a large staff of retail research experts, secret shoppers and data analysis experts. We also utilize the latest technology in the field of customer measurement data in order to incorporate a greater degree of science in our research.

Press Releases - Important news from RitterAssociates

Contact Us - At RitterAssociates, we are always evaluating our products and services to ensure we bring you the very best.  Customer satisfaction is our #1 priority and we will never, ever compromise that. We work hard to be ahead of the trends and on top of new technology in the field of market research.

Ritter Reporting - The Client Dashboard delivers powerful visual presentation of multiple performance indicators at a glance.

Informational Resources - Sharing knowledge with our clients is part of our core values. See our latest thought leadership and research

Privacy Policy - Your privacy is important to us.  To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Services - At RitterAssociates, we offer mystery shopping services, data analysis and customer retention services that will help your company to provide only the best in customer service to your valued clients.


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RitterAssociates - A Brand Equity Builders Company