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Mystery Shopping Program Infrastructure

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Infrastructure Reliability
The ShopMetrics 2009 Enterprise platform and state-of-the-art datacenter is entirely based on latest leading edge technology by Microsoft and is built upon enterprise-class standards for:

  • Security
  • Redundancy
  • Data Protection

To ensure unsurpassed:

  • Reliability
  • Availability
  • Scalability
  • Flexibility

Database Cluster
Our Database cluster is based on Microsoft SQL Server 2008 – the fastest, most scalable, secure and reliable commercial database engines available today, and ensures ultimate data protection and fast access speeds.  The databases are incrementally backed up hourly and a complete back-up is performed on a nightly basis. The full backup copy is immediately shipped offsite.

The following resources will help you complete a database comparison of SQL Server database against other database systems.  This database comparison activity will help you see how the SQL Server database performs and delivers flexible and reliable functionality in comparison with other database offerings, and how the SQL Server database will meet your business intelligence (BI), availability, productivity, and security needs.

  • Compare SQL Server to Oracle Database
    Learn how SQL Server offers better security, performance and scalability, developer productivity, and BI tools (BI)—all at a lower total cost of ownership than Oracle products, including Oracle RAC.
  • Compare SQL Server to MySQL
    See why Microsoft SQL Server 2008 outperforms MySQL as a database platform in all business-critical areas.

Application Webfarm
Our Application webfarm is constantly monitored and servers can be replaced without affecting the overall system availability/uptime. Secure Socket Layer connections, multiple firewalls and stringent security policies guarantee that your data is perfectly protected at any point in time.

Online data availability

Media storage Center
The Media storage Center stores images, videos, audio files and other documents that are attached to your data collection forms.  QuadRedundant™ storage architecture ensures that each file is stored simultaneously on four physically independent carriers, which are constantly monitored and file structure is optimized for performance.  Even if three of the four physically independent carriers malfunction at the same time, data will still be available online with no delays.

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